The CatchON TV guidebook
A little clarity before you press play.
Choose the right plan, understand your account, and solve common playback problems. Start with the question you have today.
Choosing a plan
Make the subscription fit your household.
How many CatchON TV connections do you need?
Understand simultaneous CatchON TV connections, compare household examples, and choose a plan for the screens you actually watch at the same time.
Open guideWhat to check before you subscribe
Check your device, channels, connections, price, activation process, and refund terms before buying a CatchON TV subscription at catchóntv.com.
Open guideAccount help
Keep your account moving.
CatchON TV login and activation help
Find the right CatchON TV login details, understand player login fields, and prepare an activation support request for an order from catchóntv.com.
Open guideHow to renew an existing CatchON TV subscription
Renew a CatchON TV order from catchóntv.com with the right account, term, and connection count. Check expiry and payment details before ordering again.
Open guideTroubleshooting
Get to the cause, one check at a time.
CatchON TV EPG: missing listings and wrong program times
Fix missing CatchON TV guide listings or wrong program times. Separate EPG data, timezone settings and catch-up availability before changing your player.
Open guideCatchON TV not working: what to check first
Separate CatchON TV login, buffering, channel, and device problems with a practical checklist. Collect useful details before contacting support.
Open guidePrepare your internet connection for streaming
Check Wi-Fi, wired connections, competing devices, and picture quality before streaming CatchON TV. Learn what to record when playback buffers.
Open guideKnow what you need?
Compare the complete USD price matrix, or ask about your device before ordering.