WhatsApp support
For an order question, include your order reference and the plan you selected.
Contact
Contact CatchON TV
Contact the CatchON TV team about orders placed through catchóntv.com, activation, billing, and device setup.
Setup & playback
Include your device model, player name, error message, and whether one channel or all channels are affected.
Start with the CatchON TV login guide or playback troubleshooting guide.
Before you order
Check the plan total and connection count, confirm device compatibility, and read the refund policy.
Use the buying checklist if you are comparing subscription options.
Keep passwords and payment-card details private. An order reference is enough to start an order enquiry.